STORE AND POSTAGE INFO
Buying multiple itemsIf you are buying multiple items, please select the appropriate postage location for ONE item, and for all other items select ‘with other items’. This is to avoid overpaying for postage.
Delivery timeWe aim to package and post your order within 2 working days of it being placed, and estimate a further 1-5 working days for it to arrive in the UK and Europe - with the potential of a longer wait time for the rest of the world. Due to the current covid-19 situation, there may be some delays with the Royal Mail postal service as well as our ability to get to the post office as often as we’d like.
Stocking LUMIN publications
If you would like to stock our publications send us an email at firstname.lastname@example.org
Refund/return policy We’re unable to do refunds/returns, however if there is a problem with your order/delivery then contact us at email@example.com and we’ll try our best to resolve the issue.
Problems using the store
If you have any issues using our store or have any other questions, let us know by contacting firstname.lastname@example.org and we’ll get back to you asap. We also have a back-up store at luminpress.bigcartel.com where you can securely purchase our publications if you are having issues using our integrated store.
Payments are securely powered by Stripe, and we do not hold your payment details.